How do I contact Pegasus customer service?

Pegasus Airlines is a Turkish low-cost carrier that operates a network of domestic and international airline services owned by a private Turkish company named Esas Holding AS. Pegasus has a budget-friendly and flexible pricing policy that considers customer satisfaction.

If you are looking for some assistance regarding any services and want to know How to contact Pegasus Airlines Customer Care, then you can choose to get them through several ways, which are stated below:

Contact via Email

You can contact Pegasus Airlines with their email, share your concerns, and get a reply from their customer service department member. You need to write an email explaining your queries, and if you wish, you can attach supporting documents with the mail and send them to the Pegasus Customer Service email Pegasus Airlines email support is always available to help their customers from all over the world. You may be delayed in receiving a reply, but you will get contacted within 1-2 days. 

Contact via call

Sometimes, people can delay getting a reply to emails from the customer service team. To get quick solutions to your problems, call the customer service help desk, which will guide you through your queries and provide a better solution. To talk with the executive, you need to dial Pegasus Airlines Customer Service Phone Number, which is 0090 850 250 67 77, and follow these steps:

  1. Dial the number and an automated IVR will be heard.
  2. Choose your preferred language.
  3. Press 1 for flight bookings
  4. Press 2 to manage your flight.
  5. Press 3 for ticket cancellations.
  6. Press 9 to speak with their Customer Service representative.

You may find some waiting time while making calls. It would be best to try calling as early as possible to avoid or cut your call holding time.

Contact via Inquiry Form

You can contact Pegasus by writing and sending your concerns through a contact form. If you have any complaints, suggestions, questions to ask, share your experience, or want to say thank you, then you need to follow these instructions:

  • Go to the official website.
  • Navigate to the Contact Us page.
  • There, you will find a write-to-us option. Click that
  • Fill out those details accordingly
  • Send it.


Soon, their support team will contact you and help you with all your queries. 

Contact via mobile app

To digitize the experience of their customers. You can use their mobile app to get complete airline services like booking flights, adding extra baggage or meals, making hotel reservations, online check-in, booking cabs, etc. You will get 24x7 support from Pegasus Airlines Customer Care. You can follow the instructions to get quick mobile help.

Contact via mail

If you have any complaints, feedback, suggestions, or shareable experiences, you can directly send your messages or letters to Pegasus Airline Headquarter through the mail. If required, write your applications, attach your supporting documents, and mail them to Aeropark Yenişehir Mah. Osmanlı Bulvarı, No:11/A 34912 - Kurtköy/İstanbul Türkiye.

Contact via Social Media

Pegasus cares about its customers' experiences and is always ready to help its customers. You can connect to Pegasus through social media platforms and seek help. Pegasus is available on Facebook, Twitter, LinkedIn, and Instagram.

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