How can I talk to a person at Turkish Airlines?

Whether you are a seasoned flyer or traveling on a flight for the first time, getting the airline and flight information is necessary. When you want to travel with Turkish Airlines, you can entirely rely on their customer service to get answers to your doubts and solutions to your travel issues directly from an executive. To find out how to contact Turkish Airlines customer service and other essential information, read the following points and paragraphs in this context.

Methods to approach Turkish Airlines customer service

A couple of methods are outlined here by which you can easily approach a person at Turkish Airlines customer service:

  • Calling the airline
  • Use Chat Assistant 
  • Message on social media
  • Share a feedback form

How do you call Turkish Airlines to talk to a real person?

If you would like to talk with a real person at Turkish Airlines for a query related to your traveling, you must learn how to call the airline and get the proper support. For that reason, here a detailed process for calling customer service has been stated:

  • You have to start by ringing the call in the Turkish Airlines customer service phone number: 1800-874-8875,
  • Now, select a preferred language to continue the call,
  • You will have a few IVR options to follow based on the requirements,
  • Press 1- to avail of flight details,
  • Press 2- for reservation inquiries,
  • Press 3- for the seat upgrade,
  • Press 4- for the luggage allowance inquiry,
  • Press 5- for the refund inquiry,
  • Press #- to connect with the airline executive. 

How do I get a chat assistant from a person at Turkish Airlines?

You might be thinking about how you can attain assistance using the Turkish Airlines customer service chat method. This method lets you talk with a real person, exchanging text messages in the chat window. The needful procedure for the chat assistant is mentioned below:

  • Head to the official Turkish Airlines webpage,
  • There, you have to select Help option followed by the “Get in Touch” option,
  • Now, a new page will load where the chat assistant method will be available,
  • Select the appropriate chat option to get the chat page on the website,
  • Next, you can exchange your messages with the real person connected with you online for assistance.

How to message Turkish Airlines for support on social media?

Many flyers choose the social media option for getting support from a real person at Turkish Airlines. You, too, can avail of live assistance from the executive related to your information requirement, facing issues, or assistance with booking a flight. The available expert will guide you on what to do for a specific requirement. You should use the below steps to visit the social media page:

  • Reach the Turkish Airlines homepage and go to the bottom,
  • The social media section will be added to the page,
  • Now, you have to select one of the provided options in the social media section,
  • The selected social media page will load in a moment,
  • You can then send a direct message opening the inbox to receive an appropriate answer from the airline executive. 

How to request assistance by sharing a feedback form at Turkish Airlines?

The Turkish Airlines feedback form allows you to share questions and concerns with customer service and your opinions regarding the airline service. So, if you are thinking how you can attain assistance through the feedback form, here are the steps that you need to follow:

  • You have to open the Turkish website and select the Help menu,
  • In that, pick out the Feedback form option to go to the desired page,
  • Select the “New Feedback” option, then choose the topic for your concern,
  • You will get relevant columns related to the topic on the page,
  • Add the details as required and send the feedback form to Turkish Airlines. 

What are Turkish Airlines' customer service hours?

To get through to a real person at the airline, you must be aware of the assistance availability hours to contact them at the appropriate time. Turkish Airlines' customer service hours are 24 hours, each day a week. One can connect with the airline executive when they find suitable and need assistance, irrespective of the timing. 

What services can be availed by contacting Turkish Airlines customer service?

Below are some standard services for a flyer to contact Turkish Airlines.

  • Requesting a ticket reservation
  • Inquiring about flights, services, and vacation packages
  • Requesting some modification in an old reservation
  • Claiming a refund for flight cancellation or disruptions
  • Obtaining special assistance information and requirements
  • Getting help related to travel documents


People with many questions about flying can call the Turkish Airlines phone number or use other methods. Contacting the customer service team will help you resolve your issues quickly.

Leave a comment

Your email address will not be published. Required fields are marked *